Withdrawal methods, limits and speed
| Method | Min | Max per transaction | Speed | Fee |
|---|---|---|---|---|
| QRIS | Rp 50,000 | Rp 20,000,000 | 15-60 minutes | Free |
| DANA | Rp 50,000 | Rp 20,000,000 | 15-60 minutes | Free |
| GoPay | Rp 50,000 | Rp 20,000,000 | 15-60 minutes | Free |
| OVO | Rp 50,000 | Rp 20,000,000 | 15-60 minutes | Free |
| BCA / Mandiri / BRI / BNI / CIMB | Rp 100,000 | Rp 250,000,000 | 24-72 hours | Free |
| VISA / Mastercard | Rp 100,000 | Rp 50,000,000 | 1-3 business days | Free |
| USDT TRC-20 | ~Rp 50,000 eq. | No cap | 10-30 minutes | ~$1 network fee |
| BTC / ETH | Network minimum | No cap | 10-60 minutes | Network fee |
How to request a withdrawal
- Sign in at 1xBet via web or app.
- Open Account → Withdraw funds.
- Pick the method. By default, the system suggests the method used for the deposit. Switching method requires the same payment instrument to be verified.
- Enter the amount and the recipient details. For e-wallets, the phone number registered to the wallet. For bank transfer, the account number and recipient name (must match your 1xBet profile).
- Confirm the request. 2FA code arrives if active.
- Track the request in Account → Withdrawal History. Status updates from Pending → Processing → Paid.
KYC verification
The first withdrawal triggers KYC verification. Documents required:
- KTP (Kartu Tanda Penduduk) — front and back photo
- Selfie holding the KTP next to your face
- Proof of address — utility bill or bank statement within the last 90 days (for amounts above Rp 50,000,000)
- Payment method proof — screenshot of e-wallet profile or bank statement showing the recipient name
Verification clears within 24 hours. The name on the ID must match the 1xBet profile name exactly.
Bonus wagering and withdrawal
Withdrawing before bonus wagering is cleared voids the bonus. The deposit returns but the bonus balance is removed.
| Bonus | Wagering | Window |
|---|---|---|
| Sports — 100% | 5x on accumulators (3+ events, odds 1.40+) | 30 days |
| Casino — Tier 1 | 35x on slots | 7 days |
| Casino — Tier 2-4 | 35x on slots | 7 days per tier |
| Cashback | None — directly withdrawable | — |
Common withdrawal problems
Request rejected: name mismatch
The most common rejection cause. The recipient account name on DANA, the bank or the wallet must match the name on your 1xBet profile letter-for-letter. Update the profile via support or use a payment method registered under the same name.
Withdrawal stuck in "Processing"
Bank transfer can take up to 72 hours on first verification. E-wallets stuck over 2 hours indicate a manual review queue — contact live chat with the request ID.
Account suspended during withdrawal review
Triggered by KYC, bonus or fraud flags. Submit the documents requested via Account → Verification. Resolution is usually 24-48 hours.
E-wallet balance frozen by the provider
PPATK monitors DANA, OVO, GoPay, LinkAja and ShopeePay for gambling flows. If your e-wallet is frozen after a withdrawal, contact the wallet provider directly — 1xBet has no control over wallet-side blocks. Bank transfer via BCA/Mandiri/BRI/BNI is more freeze-resistant; USDT TRC-20 is the safest rail.
"Insufficient balance" error
The available balance excludes pending bets, pending withdrawals and active bonus. Check Account → Balance for the breakdown.
Tips for smooth withdrawals
- Complete KYC before the first withdrawal request to avoid delays
- Use the same name on the payment method as on the 1xBet profile
- Keep withdrawal amounts under the e-wallet's verified-tier limit (DANA, OVO: Rp 20M)
- For large amounts (above Rp 50M), use bank transfer or USDT
- Avoid multiple small withdrawals within a short window — this triggers fraud review
Updated: 17.06.2026